DUTIES AND RESPONSIBILITIES

• Actively manage and develop sales opportunities by focusing on both new and existing customers to generate additional business.
• Build and maintain strong, long-lasting customer relationships by providing exceptional customer service and maintaining regular contact.
• Identify, target, and approach potential new customers through various channels including cold calling, networking, referrals, and social media.
• Proactively seek new business opportunities in the market by identifying potential clients and studying market trends.
• Collaborate with the marketing team to plan and execute lead generation campaigns aimed at acquiring new customers.
• Arrange and conduct regular meetings, presentations, and site visits with both new and existing customers to promote the company's products/services.
• Understand customer requirements, analyze needs, and provide relevant solutions to drive sales.
• Negotiate contracts and pricing with clients, ensuring the delivery of sales agreements that benefit both the company and the customer.
• Stay up to date with industry trends, new product offerings, and competitor activities.
• Conduct competitive analysis to understand the positioning of the company's offerings and develop strategies to gain a competitive edge.
• Meet or exceed established sales targets within the assigned territories or accounts.
• Develop and implement strategic sales plans to grow the company’s market share and revenue in the target market.
• Provide input on product/service enhancements and modifications based on customer feedback and industry trends.
• Prepare, compile, and submit accurate weekly sales reports, detailing client meetings, prospect activities, and sales progress.
• Track sales performance metrics and provide regular updates to management, including forecasts and pipeline updates.
• Collaborate closely with internal teams, including marketing, operations, and finance, to ensure seamless customer onboarding and service delivery.
• Participate in team meetings to share customer insights, challenges, and potential business opportunities.
• Gather and analyze data on market trends, customer needs, gaps, and competitor activities to guide sales strategies.
• Identify market needs for future product and service enhancements.

KEY REQUIREMENT SKILLS AND QUALIFICATION

• Degree/Diploma in Engineering, or a related major is required
• At least 2 years’ experience in sales
• Excellent communication skills to both internal and external stakeholders
• Ability to work with minimum supervision
• Valid driver’s license
• Ability to plan and organize

HOW TO APPLY

• If you meet the above qualifications, skills and experience send CV to This email address is being protected from spambots. You need JavaScript enabled to view it.
• Interviews will be carried out on a rolling basis until the position is filled.
• Only the shortlisted candidates will be contacted.

DUTIES AND RESPONSIBILITIES

• Attending to walk-in customers, ensuring they are promptly greeted and directed to the appropriate department.
• Responding to all incoming calls and emails in a courteous and professional manner.
• Handling inquiries, providing information, and addressing customer needs efficiently.
• Maintaining a high level of customer service and ensuring customer satisfaction.
• Acting as the main point of contact between customers, suppliers, and internal teams.
• Building and maintaining strong relationships with external stakeholders to ensure seamless operations.
• Coordinating with vendors and suppliers to ensure timely delivery of goods and services.
• Managing and dispatching correspondence both internally and externally, ensuring timely communication.
• Drafting and preparing letters, emails, and other forms of communication as required.
• Ensuring that all outgoing and incoming correspondence is handled efficiently and tracked for follow-up.
• Ensuring that office operations run smoothly and efficiently, including managing office supplies, equipment, and facilities.
• Coordinating with service providers to maintain office equipment, technology, and other resources at optimal levels.
• Monitoring and ordering office supplies to ensure adequate stock levels at all times.
• Following up with customers post-delivery to ensure they are satisfied with the service or products received.
• Handling and resolving any issues or complaints raised by customers in a timely and professional manner.
• Coordinating with relevant departments to resolve customer concerns effectively.
• Ensuring the reception area and office environment are always clean, tidy, and professionally presented.
• Overseeing the cleanliness and organization of communal areas such as meeting rooms, kitchens, and workspaces.
• Managing visitor logs and ensuring proper protocols are followed for security and confidentiality.
• Maintaining an efficient filing system, both physical and digital, to ensure records are easily accessible and up to date.
• Assisting in scheduling meetings, managing appointments, and organizing travel arrangements as needed.
• Supporting the team with various administrative tasks, including report generation, data entry, and document preparation.

KEY REQUIREMENT SKILLS AND QUALIFICATION

• Bachelor’s degree or diploma in business, sales, marketing or a related major is required
• At least 2 years’ experience at a similar position
• Strong interpersonal skills
• Organization and time management skills
• Proficiency in Microsoft office
• Attention to detail and a problem-solving attitude

HOW TO APPLY

• If you meet the above qualifications, skills and experience send CV to This email address is being protected from spambots. You need JavaScript enabled to view it.
• Interviews will be carried out on a rolling basis until the position is filled.

Only the shortlisted candidates will be contacted

DUTIES AND RESPONSIBILITIES

• Handle inbound and outbound calls to engage with potential and existing customers.
• Promote and sell products or services over the phone.
• Achieve sales targets and ensure customer satisfaction through effective communication and sales techniques.
• Address customer inquiries, resolve issues, and provide relevant information about products and services.
• Maintain accurate records of customer interactions and sales activities in the system.
• Follow up with customers to ensure high levels of satisfaction and repeat business.
• Collaborate with team members to share feedback and enhance overall customer engagement.
• Conduct market research and gather insights to improve sales strategies.

KEY REQUIREMENT SKILLS AND QUALIFICATION

• 1-3 years of work experience as a Telesales Agent or Call Centre Agent.
• Must have experience handling both inbound and outbound calls.
• Familiarity with customer relationship management (CRM) systems is a plus.
• Strong communication and negotiation skills.
• Ability to work under pressure and meet sales targets.
• Excellent problem-solving abilities and attention to detail.
• Positive attitude, self-motivated, and goal-oriented.

HOW TO APPLY

• If you meet the above qualifications, skills and experience send CV to This email address is being protected from spambots. You need JavaScript enabled to view it.
• Interviews will be carried out on a rolling basis until the position is filled.
• Only the shortlisted candidates will be contacted.