JOB TITLE

 

LOANS (RELATIONSHIP) OFFICER

NATURE OF JOB

FULL TIME

INDUSTRY

FINANCIAL SERVICES

SALARY

KSHS. 20,000-25,000 PLUS INCENTIVES

JOB LOCATION

KAPENGURIA-WESTERN KENYA

 

DUTIES AND RESPONSIBILITIES

  • Develop and maintain strong relationships with existing clients to ensure their satisfaction and retention.
  • Proactively engage with potential clients to expand the loan portfolio.
  • Provide personalized financial solutions tailored to clients' needs.
  • Assess loan applications by gathering necessary documentation, verifying information, and conducting preliminary assessments.
  • Recommend and facilitate loan approvals based on established guidelines and risk assessments.
  • Ensure timely disbursement and follow-up on loans, monitoring repayment schedules.
  • Actively market and promote the institution's loan products to increase market penetration and client base.
  • Meet monthly sales and loan disbursement targets set by the organization.
  • Educate clients on the various loan products and services offered, explaining terms and conditions.
  • Provide excellent customer service, addressing inquiries and resolving issues efficiently.
  • Advise clients on best financial practices, including repayment strategies, loan options, and related services.
  • Handle loan repayments and resolve any delinquency issues promptly.
  • Ensure compliance with internal policies, regulatory requirements, and industry standards.
  • Identify and mitigate potential risks in loan applications and client management.
  • Assist in the preparation of reports on loan performance and any risks related to clients.

 

KEY REQUIREMENT SKILLS AND QUALIFICATION

  • Degree or Diploma in any field.
  • Minimum of 2 years of experience as a Loans or Relationship Officer in a Sacco, MFI, or Bank.
  • Strong communication and interpersonal skills, with the ability to build and maintain relationships.
  • Good understanding of loan products, financial services, and credit assessments.
  • Ability to work independently and meet set targets.
  • Proficiency in Microsoft Office applications.

 

HOW TO APPLY

  • If you meet the above qualifications, skills and experience press the Apply button.
  • Interviews will be carried out on a rolling basis until the position is filled.
  • Only the shortlisted candidates will be contacted.

APPLY