HOTEL SALES ACCOUNTS MANAGER

DUTIES AND RESPONSIBILITIES

• Develop and maintain strong relationships with existing clients and key accounts.
• Serve as the primary point of contact for clients, addressing inquiries and resolving issues promptly.
• Conduct regular check-ins and follow-ups to ensure client satisfaction and retention.
• Collaborate with the sales team to develop and implement effective sales strategies to achieve revenue targets.
• Identify new business opportunities and markets for hotel services and packages.
• Conduct market research to understand industry trends, competitor activities, and customer preferences.
• Analyze data to identify potential areas for growth and improvement in services offered.
• Engage in negotiations with clients to secure favorable contracts and agreements.
• Address client concerns and challenges proactively, implementing effective solutions to ensure satisfaction.
• Maintain accurate records of client interactions, sales activities, and performance metrics.
• Prepare regular reports on sales performance, market trends, and client feedback for management review.
• Work closely with marketing, operations, and management teams to align sales efforts with overall business goals.
• Participate in team meetings and contribute ideas for improving sales processes and customer engagement.

KEY REQUIREMENT SKILLS AND QUALIFICATION

• Degree or diploma in Sales and Marketing or a related field.
• At least 2 years of experience in a sales role, preferably within the hospitality industry.
• Ability to convey information clearly and persuasively in both written and verbal formats.
• Excellent relationship-building skills to engage effectively with clients and team members.
• Capable of identifying issues and implementing practical solutions in a timely manner.
• Proven ability to negotiate contracts and agreements that benefits both the client and the company.

HOW TO APPLY

• If you meet the above qualifications, skills and experience send CV to This email address is being protected from spambots. You need JavaScript enabled to view it.
• Interviews will be carried out on a rolling basis until the position is filled.
• Only the shortlisted candidates will be contacted.