JOB TITLE

 

GENERAL MANAGER

NATURE OF JOB

FULL TIME

INDUSTRY

HEALTH & WELLNESS

SALARY

KSHS.150,000

JOB LOCATION

LAVINGTON

 

DUTIES AND RESPONSIBILITIES

Strategic Leadership & Planning

  • Develop and execute the company’s short-term and long-term strategic plans to achieve growth and profitability.
  • Analyze market trends, competitor activities, and industry dynamics to inform strategic decision-making.
  • Collaborate with senior leadership to set organizational objectives and key performance indicators (KPIs).
  • Translate strategic objectives into actionable operational plans across departments.

Operational Management

  • Oversee daily operations across all departments, including finance, sales, marketing, HR, and administration.
  • Ensure operational processes are efficient, cost-effective, and aligned with organizational goals.
  • Implement systems and processes for monitoring performance, managing risk, and improving productivity.
  • Identify operational bottlenecks and implement solutions to enhance workflow and service delivery.

Financial Oversight

  • Prepare, monitor, and manage budgets to ensure financial targets are met.
  • Analyze financial reports, key metrics, and performance dashboards to inform decision-making.
  • Approve major expenditures, contracts, and resource allocations in line with company policy.
  • Drive profitability by identifying revenue opportunities, optimizing costs, and ensuring sustainable financial growth.

Team Leadership & Human Resource Management

  • Lead, mentor, and motivate department heads and senior managers to achieve operational and strategic goals.
  • Establish clear performance expectations and monitor individual and team performance.
  • Promote a high-performance culture that encourages accountability, collaboration, and innovation.
  • Oversee talent acquisition, succession planning, and professional development initiatives.

Business Development & Growth

  • Identify new market opportunities, products, and services to expand the organization’s footprint.
  • Build and maintain strategic partnerships, client relationships, and stakeholder networks.
  • Oversee sales and marketing strategies to increase market share and brand visibility.
  • Evaluate business proposals, investments, and expansion plans to support organizational growth.

Compliance, Governance & Risk Management

  • Ensure compliance with legal, regulatory, and industry standards.
  • Establish internal policies, procedures, and controls to mitigate risks.
  • Monitor operational, financial, and reputational risks and implement corrective measures as needed.
  • Act as a point of escalation for critical operational, employee, or client issues.

Decision-Making & Problem Solving

  • Make high-level operational and strategic decisions that impact the organization’s success.
  • Resolve complex challenges involving cross-functional teams, clients, and stakeholders.
  • Evaluate alternative solutions, assess risks, and implement effective resolutions.
  • Drive continuous improvement initiatives to enhance organizational performance.

Reporting & Communication

  • Provide regular reports to the Board or executive leadership on operational performance, financial health, and strategic initiatives.
  • Ensure transparent and effective communication across all levels of the organization.
  • Represent the company at industry events, conferences, and public engagements.

KEY REQUIREMENT SKILLS AND QUALIFICATION

  • Bachelor’s degree in Business Administration, Management, or a related field
  • Minimum of 8 years’ experience in senior management or executive leadership roles
  • Proven track record in managing large teams and driving business growth
  • Strong understanding of business operations, finance, and strategy
  • Exceptional leadership and team management abilities
  • Strategic thinking and business acumen
  • Excellent problem-solving and decision-making skills
  • Strong communication, negotiation, and interpersonal skills

 

HOW TO APPLY

  • If you meet the above qualifications, skills and experience share CV on This email address is being protected from spambots. You need JavaScript enabled to view it.
  • Interviews will be carried out on a rolling basis until the position is filled.
  • Only the shortlisted candidates will be contacted.