BRANCH MANAGER (5 POSITIONS) FASHION INDUSTRY

DUTIES AND RESPONSIBILITIES

Sales & Business Performance

• Drive branch sales to meet and exceed monthly and annual sales targets.
• Implement sales strategies, promotions, and merchandising standards to maximize revenue.
• Monitor daily sales performance and prepare regular sales reports.
• Identify opportunities for growth, upselling, and customer retention.

Branch Operations

• Oversee day-to-day branch operations to ensure smooth and efficient running.
• Ensure compliance with company policies, procedures, and operational standards.
• Maintain high standards of store appearance, visual merchandising, and cleanliness.
• Ensure accurate opening and closing procedures are followed daily.

Cash & POS Management

• Oversee all cash handling procedures including daily cash balancing and banking.
• Ensure accurate transaction processing using POS systems.
• Monitor and control variances, discrepancies, and shrinkage.
• Prepare and submit daily, weekly, and monthly financial reports.

Stock & Inventory Management

• Manage stock levels to avoid overstocking or stock-outs.
• Conduct regular stock counts and reconcile discrepancies.
• Coordinate stock replenishment, transfers, and returns.
• Ensure proper storage, tagging, and display of merchandise.

People Management

• Lead, supervise, and motivate branch staff to achieve performance goals.
• Conduct staff scheduling, training, coaching, and performance evaluations.
• Ensure staff adhere to customer service standards and company values.
• Address staff discipline, attendance, and performance issues professionally.

Customer Experience

• Ensure exceptional customer service at all times.
• Handle customer complaints and resolve issues promptly and professionally.
• Build strong customer relationships to encourage repeat business and brand loyalty.

Reporting & Administration

• Prepare accurate sales, stock, cash flow, and performance reports.
• Provide regular feedback to management on branch performance and challenges.
• Maintain proper documentation and records for audits and management review.

KEY REQUIREMENT SKILLS AND QUALIFICATION

• Diploma or Degree in Business Administration, Sales & Marketing, or a related field.
• Minimum of 2 years’ experience in a branch management or retail management role.
• Proven experience working with POS systems.
• Strong understanding of retail operations, sales performance, and inventory control.
• Experience in the fashion or retail industry is an added advantage.

HOW TO APPLY

• If you meet the above qualifications, skills and experience share CV on This email address is being protected from spambots. You need JavaScript enabled to view it.
• Interviews will be carried out on a rolling basis until the position is filled.
• Only the shortlisted candidates will be contacted.