TECHNICAL SUPPORT(ICT SOLUTIONS)

DUTIES AND RESPONSIBILITIES

• Handle customer technical issues
• Install and configure different systems and applications
• Keep track of all requests and to ensure that they meet customers’ 
• Maintain and upgrade existing equipment, connect installed equipment to networks, and test equipment and systems to identify and resolve problems by working with application development
• Assisting Server Engineers by taking care of basic tasks like creating user-profiles and monitoring updates and backups
• Set up new users' accounts and profiles and deal with password issues
• Educating end-users about new systems
• Installing and maintaining hardware, operating systems and software programs
• Conduct electrical safety checks on computer equipment.

KEY REQUIREMENT SKILLS AND QUALIFICATION

• A Diploma/BSc Degree in Computer Engineering or Telecommunication E
• At least 1-3 years as a technical Support in a busy ICT company/tele networking/cyber security or installation.
• Ability to work with internal teams.
• Analytical skills to understand client challenges and recommend solutions.
• Ability to explain technical solution to non-technical audience.

HOW TO APPLY

• If you meet the above qualifications, skills and experience press the Apply button.
• Interviews will be carried out on a rolling basis until the position is filled.
• Only the shortlisted candidates will be contacted.

APPLY