SECURITY SUPERVISOR

DUTIES AND RESPONSIBILITIES

Supervision of Security Team:

• Lead, train, and manage the security staff, ensuring they are aware of and follow all security protocols.
• Provide guidance and support to the security personnel on shift, including managing assignments, monitoring performance, and ensuring discipline.

Monitoring and Patrolling:

• Oversee the security of the premises by performing regular rounds and ensuring that all areas are secured, including guest rooms, common areas, and back-of-house operations.
• Monitor CCTV systems to ensure a safe environment and promptly address any security concerns.

Guest & Staff Safety:

• Respond to emergencies and security incidents promptly, ensuring the safety of all guests and staff members.
• Implement and manage procedures for guest safety, including the handling of lost items and guest inquiries related to security.

Reporting and Documentation:

• Maintain detailed records of security-related incidents, accidents, and suspicious activities.
• Report to management regularly about security issues, incidents, and improvements.
• Coordination with Authorities:
• Liaise with local law enforcement and emergency services when required for assistance with incidents, investigations, or other security matters.

Compliance:

• Ensure compliance with hotel security policies, local regulations, and legal requirements.
• Maintain an updated knowledge of security practices and industry trends.

Customer Service:

• Provide high-level customer service while maintaining the security of the property.
• Ensure that security team members are polite, approachable, and professional in their interactions with guests and staff.

KEY REQUIREMENT SKILLS AND QUALIFICATION

• At least 2 years of experience as a security supervisor or in a similar supervisory role within the hospitality or security industry.
• Strong leadership and team management skills.
• Excellent communication and interpersonal skills.
• Ability to remain calm under pressure and manage emergencies efficiently.
• Proficiency in the use of security equipment (CCTV systems, alarms, etc.).
• Good knowledge of security procedures, risk management, and safety protocols.

HOW TO APPLY

• If you meet the above qualifications, skills and experience share CV on

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• Interviews will be carried out on a rolling basis until the position is filled.
• Only the shortlisted candidates will be contacted.