SALES ACCOUNT MANAGER (LEISURE SERVICES)

DUTIES AND RESPONSIBILITIES

Sales & Business Development

• Drive new business opportunities and expand the client base within the leisure services sector.
• Identify and pursue sales leads through proactive research, networking, and inbound inquiries.
• Develop and maintain a healthy sales pipeline, ensuring that key accounts are nurtured and potential clients are converted into long-term customers.
• Analyse market trends and customer needs to craft tailored sales strategies and solutions that meet client objectives.
• Present and demonstrate the company’s offerings, highlighting unique selling points to clients.
• Achieve monthly, quarterly, and annual sales targets, as outlined by the business.
• Maintain up-to-date knowledge of the company’s services, competitive landscape, and industry developments.

Account Management & Client Retention

• Develop and maintain strong, long-term relationships with clients, ensuring ongoing satisfaction and repeat business.
• Serve as the main point of contact for key accounts, addressing any issues or concerns and ensuring that customer expectations are met or exceeded.
• Regularly communicate with clients to ensure they are informed of new services, updates, and opportunities.
• Monitor account performance, analysing sales data to identify trends, opportunities for upselling, and areas for improvement.
• Collaborate with internal teams (marketing, operations, etc.) to ensure smooth implementation of services and to optimize client satisfaction.

Negotiation & Deal Closing

• Lead negotiations with clients, ensuring terms are favourable for both parties while securing profitable contracts.
• Handle pricing discussions, proposals, and contract renewals in an effective and professional manner.
• Demonstrate strong closing skills, moving leads through the sales cycle to secure deals quickly and efficiently.

Reporting & Forecasting

• Maintain accurate records of client interactions, sales activity, and contract details in CRM systems.
• Provide regular sales reports and updates to senior management on progress toward targets and account performance.
• Utilize data analytics to forecast sales, measure performance, and recommend adjustments to strategies where necessary.

Collaboration & Teamwork

• Work closely with the marketing team to align sales strategies with current campaigns and promotions.
• Coordinate with operations and customer support teams to ensure smooth service delivery for new and existing clients.
• Participate in team meetings to discuss sales strategies, market insights, and industry trends.

KEY REQUIREMENT SKILLS AND QUALIFICATION

• Degree in Business, Marketing, Hospitality, Tourism, or a related field.
• Minimum of 4 years of experience in sales, with a proven track record of success in selling leisure services (hospitality, tourism, or related industries).
• Previous experience in managing and growing client accounts, particularly within the hospitality or tourism sector, is highly advantageous.
• Strong portfolio of achieved sales targets, client growth, and successful deal closures.
• Deep understanding of sales strategies, including lead generation, closing, upselling, and account management.
• Ability to negotiate effectively, balancing client needs with company goals to achieve mutually beneficial outcomes.

HOW TO APPLY

• If you meet the above qualifications, skills and experience press the Apply button.
• Interviews will be carried out on a rolling basis until the position is filled.
• Only the shortlisted candidates will be contacted.

APPLY