HR OFFICER

DUTIES AND RESPONSIBILITIES

Recruitment & Onboarding:

Develop job descriptions, post job ads, and source candidates through various channels such as job boards, social media, and recruitment agencies.
Review resumes, conduct initial phone screenings, and coordinate in-person interviews with hiring managers.
Oversee the entire onboarding process for new hires, including orientation, documentation, and integration into the company culture. Ensure that all necessary paperwork is completed and filed.

Employee Relations & Conflict Resolution:

Act as a mediator for employee disputes, ensuring timely and fair resolution of conflicts while maintaining a professional and respectful work environment.
Receive and address employee complaints or grievances, conducting investigations where necessary, and ensuring a clear, fair, and consistent approach to dispute resolution.

Performance Management & Employee Development:

Lead the performance management process, including setting objectives, conducting performance reviews, and providing feedback. Monitor employee performance and provide corrective guidance where necessary.
Identify training and development needs, and organize internal or external training programs. Monitor the effectiveness of training programs and offer continuous learning opportunities to enhance skills.

Policy Development & Compliance:

Develop and implement HR policies, procedures, and best practices that align with organizational goals and comply with labor laws.
Regularly review and update the employee handbook to reflect changes in policies, laws, or company practices.

Compensation & Benefits Administration:

Oversee payroll processing to ensure accuracy and timeliness. Work closely with the finance team to resolve any payroll-related issues.
Administer employee benefits programs, including medical, pension, and other employee welfare benefits. Communicate and clarify benefits options to employees.

HR Administration & Record-Keeping:

Maintain accurate and up-to-date personnel records for all employees, ensuring data privacy and compliance with legal requirements.
Prepare and manage HR documents such as contracts, leave requests, performance reviews, disciplinary action records, and other official correspondence.
Prepare regular HR reports for senior management, including turnover rates, absenteeism, employee performance, and other HR metrics.

Employee Engagement & Retention:

Create initiatives to improve employee morale, engagement, and job satisfaction. Foster a positive workplace culture through recognition programs, team-building activities, and employee feedback channels.
Conduct exit interviews to identify reasons for employee turnover and collaborate with leadership to develop strategies for improving retention.

Administrative Support:

Coordinate with other departments to support HR-related processes such as attendance management, leave planning, and compliance with regulatory requirements.
Maintain organized HR files, both digital and physical, ensuring that employee records are kept securely and in compliance with data protection laws.

HR Strategy & Organizational Development:

Assist in developing and executing HR strategies that align with the overall business goals of the organization. Contribute to long-term HR planning, including workforce planning, talent acquisition, and succession planning.
Support organizational change initiatives, guiding employees through transitions and ensuring alignment with the company's values and vision.
Promote a positive organizational culture that encourages innovation, inclusivity, and teamwork. Actively contribute to making the workplace conducive to employee growth and engagement.

KEY REQUIREMENT SKILLS AND QUALIFICATION

HOW TO APPLY

If you meet the above qualifications, skills and experience press the Apply button.
Interviews will be carried out on a rolling basis until the position is filled.
Only the shortlisted candidates will be contacted.