JOB TITLE

 

WAITRESS

NATURE OF JOB

FULL TIME

INDUSTRY

HOSPITALITY

SALARY

KSHS. 12,000-15,000

JOB LOCATION

KAREN, NAIROBI

 

DUTIES AND RESPONSIBILITIES

  • Greet and welcome customers in a friendly and professional manner.
  • Present menus, provide detailed information about menu items, and offer recommendations.
  • Answer customers' questions and address complaints promptly and politely.
  • Take food and drink orders accurately and relay them to the kitchen or bar.
  • Serve food and beverages promptly while ensuring proper presentation and order accuracy.
  • Follow up with customers to ensure satisfaction and address any additional needs.
  • Set up and prepare tables for customers, ensuring they are clean and tidy.
  • Clear tables and reset them for the next guests in a timely manner.
  • Maintain cleanliness and organization in the dining area at all times.
  • Present bills and collect payments using the designated payment methods.
  • Handle cash, card transactions, and tips with accuracy and accountability.
  • Work closely with the kitchen and bar staff to ensure smooth operations and timely service.
  • Assist colleagues during busy periods to maintain a high level of service.

 

KEY REQUIREMENT SKILLS AND QUALIFICATION

  • Proven experience as a Waitress or in a similar customer-facing role.
  • Strong interpersonal and communication skills.
  • A friendly and welcoming attitude with excellent customer service skills.

Ability to multitask and work efficient

HOW TO APPLY

  • If you meet the above qualifications, skills and experience press the Apply button.
  • Interviews will be carried out on a rolling basis until the position is filled.
  • Only the shortlisted candidates will be contacted.

HOW TO APPLY

  • If you meet the above qualifications, skills and experience press the Apply button.
  • Interviews will be carried out on a rolling basis until the position is filled.
  • Only the shortlisted candidates will be contacted.

APPLY