JOB TITLE |
WAITRESS |
NATURE OF JOB |
FULL TIME |
INDUSTRY |
HOSPITALITY |
SALARY |
KSHS. 12,000-15,000 |
JOB LOCATION |
KAREN, NAIROBI |
DUTIES AND RESPONSIBILITIES
- Greet and welcome customers in a friendly and professional manner.
- Present menus, provide detailed information about menu items, and offer recommendations.
- Answer customers' questions and address complaints promptly and politely.
- Take food and drink orders accurately and relay them to the kitchen or bar.
- Serve food and beverages promptly while ensuring proper presentation and order accuracy.
- Follow up with customers to ensure satisfaction and address any additional needs.
- Set up and prepare tables for customers, ensuring they are clean and tidy.
- Clear tables and reset them for the next guests in a timely manner.
- Maintain cleanliness and organization in the dining area at all times.
- Present bills and collect payments using the designated payment methods.
- Handle cash, card transactions, and tips with accuracy and accountability.
- Work closely with the kitchen and bar staff to ensure smooth operations and timely service.
- Assist colleagues during busy periods to maintain a high level of service.
KEY REQUIREMENT SKILLS AND QUALIFICATION
- Proven experience as a Waitress or in a similar customer-facing role.
- Strong interpersonal and communication skills.
- A friendly and welcoming attitude with excellent customer service skills.
Ability to multitask and work efficient
HOW TO APPLY
- If you meet the above qualifications, skills and experience press the Apply button.
- Interviews will be carried out on a rolling basis until the position is filled.
- Only the shortlisted candidates will be contacted.
HOW TO APPLY
- If you meet the above qualifications, skills and experience press the Apply button.
- Interviews will be carried out on a rolling basis until the position is filled.
- Only the shortlisted candidates will be contacted.