SHOP MANAGER (RETAIL)

DUTIES AND RESPONSIBILITIES

• Oversee Daily Operations: Ensure the efficient operation of the store, maintaining high standards for customer service and overall store functionality.
• Sales Strategy & Target Achievement: Develop and execute effective sales strategies to meet or exceed revenue goals, driving business growth.
• Team Leadership & Development: Lead, motivate, and support the store team by providing ongoing training and fostering a positive, performance-driven work environment.
• Inventory Management: Oversee stock levels, ensuring inventory is accurately managed, replenished promptly, and stock-outs are minimized.
• Customer Experience Improvement: Analyze customer feedback and trends to continuously refine service offerings, ensuring customer satisfaction and loyalty.
• Compliance & Standards: Ensure strict adherence to company policies, procedures, and quality standards across all store operations.
• Performance Reporting: Prepare and deliver comprehensive performance reports to senior management, tracking key metrics and providing actionable insights.

KEY REQUIREMENT SKILLS AND QUALIFICATION

• Degree in Sales and Marketing, Retail Management, or a related field (preferred)
• Proven experience in retail management, preferably within the telecom industry
• Strong leadership and team management skills
• Excellent communication and interpersonal abilities
• Proficient in inventory control and sales analysis tools
• Ability to thrive in a fast-paced and dynamic retail environment

HOW TO APPLY

• If you meet the above qualifications, skills and experience share CV on

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• Interviews will be carried out on a rolling basis until the position is filled.

Only the shortlisted candidates will be contacted.