SALES REPRESENTATIVES (FREIGHT FORWARDING)

DUTIES AND RESPONSIBILITIES

Client Relationship Management

• Establish, develop, and maintain strong, long-term relationships with existing and prospective clients.
• Conduct regular client meetings and site visits to understand operational needs and ensure customer satisfaction.
• Serve as a trusted logistics advisor by offering tailored freight solutions across ocean, air, and ground transport.

Business Development

• Identify and qualify new business opportunities through cold calling, networking, referrals, and industry events.
• Develop and execute a strategic sales plan to expand market presence and increase revenue.
• Monitor and report on sales pipelines, forecasting, and market developments.

Sales and Negotiation

• Prepare customized freight quotations, proposals, and presentations based on client needs and pricing structures.
• Lead negotiations with clients regarding pricing, terms, and contracts, ensuring mutually beneficial agreements.
• Work closely with management to define pricing strategies and secure profitable business.

Collaboration and Coordination

• Coordinate with the operations and customer service teams to ensure smooth onboarding and execution of shipments.
• Act as a liaison between clients and internal teams to address any service issues and deliver seamless logistics solutions.

Market Insight and Reporting

• Stay informed of industry trends, competitor activity, and regulatory changes to provide clients with up-to-date information and proactive solutions.
• Maintain accurate records of sales activities and customer interactions in the CRM system.
• Prepare and deliver regular sales performance reports to senior management.

Performance & KPI Management

• Meet and exceed monthly, quarterly, and annual sales targets and key performance indicators (KPIs).
• Continuously assess personal performance and adjust strategies to improve results.

KEY REQUIREMENT SKILLS AND QUALIFICATION

• Degree/Diploma in Business, Logistics, or a related field is preferred.
• Minimum of 5 years of sales experience in the freight forwarding industry
• Proven track record of achieving sales targets and driving revenue growth
• Excellent communication and interpersonal skills
• Strong organizational and time-management abilities
• High level of professionalism and reliability
• Creative problem-solving skills and the ability to think strategically
• Proficiency in Microsoft Office Suite and CRM software
  
  

HOW TO APPLY

• If you meet the above qualifications, skills and experience share CV on This email address is being protected from spambots. You need JavaScript enabled to view it.
• Interviews will be carried out on a rolling basis until the position is filled.
• Only the shortlisted candidates will be contacted.