SALES EXECUTIVE – CLEANING SERVICES

DUTIES AND RESPONSIBILITIES

Prospecting and Lead Generation

• Identify potential clients through market research, cold calling, networking events, referrals, and walk-ins.
• Build a consistent sales pipeline by targeting corporates, commercial properties, residential clients, and institutions in need of cleaning services.
• Maintain a database of potential and existing clients with updated contact information and sales history.

Sales Presentation and Promotion

• Conduct persuasive sales presentations and service demonstrations to prospects, showcasing the company’s cleaning solutions (e.g., office cleaning, deep cleaning, post-construction cleaning, fumigation, etc.).
• Tailor service proposals to address the specific needs and pain points of different client segments.
• Prepare and present professionally written quotations and service agreements.

Sales Conversion and Target Achievement

• Follow up on all leads and client interactions to convert opportunities into signed contracts.
• Close sales deals within specified timelines and achieve monthly/quarterly sales targets as set by the Sales Manager.
• Upsell and cross-sell additional services to existing clients to increase revenue per account.

 Client Relationship Management

• Act as the primary point of contact for assigned clients, ensuring consistent communication and high levels of customer satisfaction.
• Regularly check in with clients post-sale to address concerns, resolve complaints, and ensure service delivery is meeting agreed expectations.
• Conduct periodic account reviews with clients and propose service renewals or upgrades.

Coordination with Operations

• Liaise with the operations/scheduling team to ensure smooth onboarding of new clients and timely execution of cleaning services.
• Communicate special client requests or service adjustments to the operations team and follow through on resolution.

Reporting and Documentation

• Maintain accurate records of all client interactions, sales activities, pipeline progress, and closed deals using CRM tools or spreadsheets.
• Prepare and submit daily/weekly/monthly sales activity reports to the Sales Manager.
• Monitor competitor activities and client feedback to inform strategic adjustments in pricing or service offerings.

KEY REQUIREMENT SKILLS AND QUALIFICATION

• Diploma in Sales & Marketing, Business Administration, or a related field.
• Minimum of 2 years' proven sales experience in the cleaning services industry is a must.
• Demonstrated ability to generate leads, close deals, and consistently meet sales targets.
• Good understanding of cleaning services and client expectations in both corporate and residential settings.
• Excellent communication, presentation, and negotiation
• Strong interpersonal skills and ability to build lasting client relationships.
• Self-driven, goal-oriented, and able to work independently with minimal supervision.

HOW TO APPLY

• If you meet the above qualifications, skills and experience share CV on jobs@britesmanagement.com
• Interviews will be carried out on a rolling basis until the position is filled.
• Only the shortlisted candidates will be contacted.