PROGRAMS OFFICER-FIELD OPERATIONS

DUTIES AND RESPONSIBILITIES

Field Operations Management

• Oversee day-to-day field activities for car hire and property management services.
• Plan and execute vehicle dispatch, client pickups, and deliveries efficiently.
• Conduct regular site visits to client properties to ensure services are delivered as agreed.
• Coordinate with property owners, tenants, and clients for inspections, maintenance, and other field requirements.
• Ensure field staff adhere to schedules, company policies, and safety standards.

Vehicle and Logistics Oversight

• Manage the company’s fleet: assign vehicles, monitor usage, and ensure proper maintenance.
• Track vehicle performance, mileage, and fuel consumption.
• Report any vehicle issues and coordinate repairs or replacements as needed.
• Ensure compliance with traffic rules, insurance requirements, and vehicle safety standards.

Documentation and Reporting

• Maintain accurate records of field activities, including property visits, client interactions, and vehicle usage logs.
• Prepare daily, weekly, and monthly operational reports for management review.
• Document client feedback, incidents, or challenges and propose actionable solutions.

Client Relationship Management

• Serve as a point of contact for clients regarding field operations.
• Ensure timely communication and resolution of client concerns.
• Maintain a professional and courteous presence while representing the company on-site.

Support Program Development

• Assist management in planning and implementing new field programs and service improvements.
• Provide insights and recommendations based on field observations to enhance operational efficiency.
• Participate in training and mentoring of junior field staff when necessary.

KEY REQUIREMENT SKILLS AND QUALIFICATION

• Diploma or Higher National Diploma from a recognized college or university
• Valid motor vehicle driving license with proven driving experience
• Previous fieldwork experience, preferably involving driving and logistical coordination
• Strong organizational and time-management skills
• Excellent communication and interpersonal skills
• Ability to work independently and as part of a team
• Knowledge of basic vehicle maintenance and safety protocols is an advantage

HOW TO APPLY

• If you meet the above qualifications, skills and experience share CV on This email address is being protected from spambots. You need JavaScript enabled to view it.
• Interviews will be carried out on a rolling basis until the position is filled.
• Only the shortlisted candidates will be contacted.