HR MANAGER

DUTIES AND RESPONSIBILITIES

Recruitment & Onboarding:

Lead the full-cycle recruitment process including job postings, sourcing, screening, interviewing, and selecting candidates for various roles within the organization.
Develop and implement effective recruitment strategies to attract top talent in the hotel, tours, and travel sectors.
Oversee the onboarding process, ensuring new hires are effectively integrated into the company culture and equipped for success in their roles.

Employee Relations:

Foster a positive and productive working environment by managing employee relations and resolving conflicts promptly and effectively.
Provide guidance and support to managers and staff on employee issues, performance management, and grievance resolution.
Ensure compliance with labor laws and company policies, and handle any disciplinary actions or employee terminations when necessary.

Performance Management:

Develop and implement performance management systems that support employee growth and organizational objectives.
Work with department heads to set clear performance expectations and conduct regular performance appraisals and feedback sessions.
Provide coaching and support to managers to enhance team performance and address performance-related challenges.

Training & Development:

Identify training and development needs across all departments, and work with external vendors or in-house trainers to design and deliver appropriate learning programs.
Ensure that employees have access to relevant skills development opportunities to promote personal and professional growth.
Promote a culture of continuous learning and professional development within the organization.

HR Administration & Compliance:

Ensure adherence to HR policies, labor laws, and industry regulations to mitigate any legal or compliance risks.
Maintain accurate and up-to-date employee records, including contracts, performance evaluations, and other HR documentation.
Oversee payroll processing and ensure the timely and accurate submission of employee benefits and deductions.

Employee Engagement & Retention:

Implement strategies to enhance employee engagement and morale, including organizing team-building activities, surveys, and feedback initiatives.
Develop and maintain programs that support employee wellness, work-life balance, and job satisfaction.
Monitor turnover rates and implement retention strategies, identifying and addressing key reasons for attrition.

HR Reporting & Analytics:

Regularly report on HR metrics and trends, including recruitment efforts, employee turnover, and performance management data.
Analyze and interpret data to provide actionable insights that contribute to the improvement of HR processes and business outcomes.

KEY REQUIREMENT SKILLS AND QUALIFICATION

Degree in Human Resource Management (HRM) or a related field
CHRP is an added advantage
A minimum of 5-8 years of progressive experience in a senior HR role within the service industry (preferably in the hotel, tours, and travel sectors).
Proven track record in full-cycle recruitment, from sourcing to onboarding.
Strong experience in managing employee relations, performance management, and HR compliance.

HOW TO APPLY

If you meet the above qualifications, skills and experience press the Apply button.
Interviews will be carried out on a rolling basis until the position is filled.
Only the shortlisted candidates will be contacted.