DEALERSHIP MANAGER (EXPERIENCE MANAGING SAFARICOM DEALERSHIP)

DUTIES AND RESPONSIBILITIES

Leadership & Management

• Oversee daily operations of the dealership including sales, customer service, inventory, and reporting
• Lead, mentor, and manage a team of sales representatives and support staff
• Monitor and enforce company policies and Safaricom standards at all levels

Sales & Performance

• Set sales targets and motivate the team to exceed performance metrics
• Drive revenue growth by identifying new business opportunities and customer segments
• Analyze sales trends and implement strategies to improve market share

Product Knowledge & Customer Experience

• Ensure the team is fully trained and updated on Safaricom products, services, promotions, and systems
• Resolve customer issues efficiently while maintaining high service standards
• Maintain a strong relationship with Safaricom account managers and support teams

Reporting & Compliance

• Prepare regular sales and operations reports for senior management and Safaricom
• Ensure compliance with Safaricom dealership procedures, branding guidelines, and service level expectations
• Manage stock levels, device reconciliation, and proper documentation

KEY REQUIREMENT SKILLS AND QUALIFICATION

• Must have proven experience managing a Safaricom Dealership
• In-depth knowledge of Safaricom’s products, services, systems, and dealer operations
• Strong leadership, interpersonal, and team development skills
• Demonstrated ability to exceed sales targets and grow market share
• Excellent communication, organizational, and problem-solving skills
• Proficient in using sales reporting tools and dealership management systems

HOW TO APPLY

• If you meet the above qualifications, skills and experience share CV on jobs@britesmanagement.com
• Interviews will be carried out on a rolling basis until the position is filled.

Only the shortlisted candidates will be contacted.