JOB TITLE |
BUSINESS DEVELOPMENT SUPPORT COORDINATOR |
NATURE OF JOB |
FULL TIME |
INDUSTRY |
|
SALARY |
KSHS. 25,000 |
JOB LOCATION |
NGONG ROAD |
DUTIES AND RESPONSIBILITIES
Sales & Lead Coordination
- Assist in lead generation, qualification, and nurturing through CRM tools.
- Prepare sales decks, proposals, and follow-ups for client meetings.
- Track sales pipeline activities and coordinate internal stakeholders to ensure timely deal progression.
- Support sales reps with research, client insights, and competitive intelligence.
Customer Success & Support
- Coordinate onboarding processes for new clients, ensuring a smooth transition from sales to operations.
- Act as a point of contact for client communication post-sale, ensuring satisfaction and identifying upsell opportunities.
- Monitor feedback channels and support proactive resolution of customer issues.
Marketing & Digital Campaign Support
- Assist in planning and executing digital campaigns (email, social media, paid ads).
- Coordinate with content, design, and performance marketing teams to align messaging with business goals.
- Track key marketing metrics and prepare reports for leadership review.
Cross-Functional Coordination
- Serve as a central point for coordination across BD, Marketing, Product, and Customer Success teams.
- Manage internal communications, project timelines, and process improvements.
- Take the initiative in solving problems, optimizing workflows, and driving strategic priorities
forward.
KEY REQUIREMENT SKILLS AND QUALIFICATION
- Degree in business, Marketing, Communications, or related field
- 1–3 years of experience in business development, customer success, or marketing support roles
- Strong organizational, communication, and interpersonal skills
- Proficient with CRM (e.g., HubSpot, Salesforce), project management tools ODOO and digital marketing platforms (e.g., Meta Ads, LinkedIn, Google Analytics)
- Analytical mindset with the ability to draw insights from data
- Entrepreneurial attitude — willing to take ownership, learn quickly, and go beyond the job description
- Passion for growth, digital innovation, and creating value for customers
HOW TO APPLY
- If you meet the above qualifications, skills and experience share CV on jobs@britesmanagement.com
- Interviews will be carried out on a rolling basis until the position is filled.
- Only the shortlisted candidates will be contacted.