APP ONBOARDING REPS

DUTIES AND RESPONSIBILITIES

• Conduct daily field visits to retail shops within assigned routes in Nairobi
• Identify potential retail partners and pitch the product ordering App
• Clearly explain the App’s value proposition, benefits, and ordering process to shop owners
• Convince retailers to download the App on their smartphones and complete registration
• Assist retailers with App setup, login, and profile completion
• Train retailers on how to browse products, place orders, track deliveries, and make payments using the App
• Ensure first order placement for focus products during or shortly after onboarding
• Follow up with onboarded outlets to drive repeat orders and active App usage
• Troubleshoot basic App issues and escalate technical challenges when necessary
• Meet or exceed daily, weekly, and monthly onboarding and activation targets
• Accurately capture outlet details, onboarding status, and order activity
• Submit daily field activity and performance reports
• Collect market intelligence, competitor activity, and retailer feedback
• Build strong, long-term relationships with retail shop owners
• Represent the company professionally and ethically in the field

KEY REQUIREMENT SKILLS AND QUALIFICATION

• Previous experience in field marketing, sales, or app onboarding
• Strong communication and persuasion skills
• Comfortable working in the field and meeting daily targets
• Basic smartphone literacy (Android apps)
• Ability to train and support retailers on app usage
• Self-motivated with a results-oriented mindset
• Knowledge of Nairobi retail routes is an added advantage

HOW TO APPLY

• If you meet the above qualifications, skills and experience share CV on This email address is being protected from spambots. You need JavaScript enabled to view it.
• Interviews will be carried out on a rolling basis until the position is filled.
• Only the shortlisted candidates will be contacted.