TELESALES EXECUTIVE

DUTIES AND RESPONSIBILITIES

• Lead Generation & Prospecting: Identify potential clients through cold calling, referrals, and other lead generation activities. Build and maintain a pipeline of interested prospects.
• Product/Service Promotion: Clearly and confidently articulate the features, benefits, and value of the company’s products or services to potential customers. Tailor the pitch to meet each customer’s specific needs.
• Client Relationship Management: Develop and nurture long-term relationships with clients to encourage repeat business and referrals. Handle follow-ups to ensure customer satisfaction and engagement.
• Handling Inquiries & Objections: Respond to customer queries promptly and professionally. Address objections with persuasive arguments and product knowledge to convert interest into sales.
• Achieving Sales Targets: Consistently meet or exceed daily, weekly, and monthly sales goals. Work closely with the sales team to strategize and improve overall performance.
• Record Keeping & Reporting: Maintain accurate records of calls, client details, sales, and feedback in CRM systems or company databases. Submit daily and weekly reports to supervisors on sales activity and performance.
• Market Feedback & Insights: Gather customer feedback and insights from calls to help improve the company’s offerings and understand market trends.
• Team Collaboration: Coordinate with marketing, customer service, and field sales teams to streamline processes, share insights, and support broader business goals.
• Professional Development: Continuously update product knowledge, sales techniques, and communication skills through training sessions and team meetings.

KEY REQUIREMENT SKILLS AND QUALIFICATION

• Diploma in Sales and Marketing or a related field
• Previous experience in telesales, customer service, or a related role is an added advantage
• Excellent verbal communication and interpersonal skills
• Strong telephone etiquette and persuasive skills
• High level of enthusiasm, confidence, and self-motivation
• Goal-driven with the ability to work under pressure and meet targets
• Basic computer skills and familiarity with CRM systems is a plus

HOW TO APPLY

• If you meet the above qualifications, skills and experience share CV on

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• Interviews will be carried out on a rolling basis until the position is filled.
• Only the shortlisted candidates will be contacted.