HR MANAGER (RETAIL)

DUTIES AND RESPONSIBILITIES

Talent Acquisition & Onboarding

• Lead end-to-end recruitment processes for retail and head office positions
• Partner with hiring managers to identify staffing needs and source top talent
• Oversee a smooth and efficient onboarding process for all new hires

Performance Management

• Implement and manage performance evaluation processes across all departments
• Support managers in goal setting, feedback, and performance improvement plans
• Promote a performance-driven culture through regular coaching and development initiatives

Employee Relations & Engagement

• Act as a point of contact for employee concerns and conflict resolution
• Foster a positive, respectful, and inclusive work environment
• Design and execute employee engagement strategies to enhance morale and retention

HR Compliance & Policies

• Ensure full compliance with Kenyan labour laws and company HR policies
• Maintain up-to-date records of employee documentation and contracts
• Update and enforce HR policies and procedures

Learning & Development

• Identify training needs and coordinate relevant internal or external training
• Support career development initiatives and succession planning

HR Reporting & Analytics

• Prepare monthly HR reports on headcount, turnover, and other key HR metrics
• Use data to inform HR strategies and decision-making

KEY REQUIREMENT SKILLS AND QUALIFICATION

• Degree in Human Resource Management, Business Administration, or a related field
• A minimum of 3–5 years proven HR experience, specifically in the fashion or retail industry
• Solid understanding of Kenyan employment law and HR best practices
• Strong interpersonal and communication skills
• Experience working with HR systems and Microsoft Office tools
• Ladies are encouraged to apply

HOW TO APPLY

• If you meet the above qualifications, skills and experience share CV on This email address is being protected from spambots. You need JavaScript enabled to view it.
• Interviews will be carried out on a rolling basis until the position is filled.
• Only the shortlisted candidates will be contacted.