JOB TITLE |
ASSISTANT FOOD & BEVERAGE MANAGER |
NATURE OF JOB |
FULL TIME |
INDUSTRY |
HOSPITALITY |
SALARY |
KSHS.170,000 |
JOB LOCATION |
AIRPORT, MOMBASA ROAD |
DUTIES AND RESPONSIBILITIES
Operational Management:
- Assist in managing all F&B operations and ensure smooth and efficient service.
- Monitor food quality, presentation, and portion sizes to ensure consistency with company standards.
- Oversee daily operations of dining outlets, bars, kitchens, and banquets.
- Assist in managing inventory, ordering supplies, and controlling food and beverage costs.
Customer Service Excellence:
- Ensure customer satisfaction through high levels of service, quality, and consistency.
- Address guest concerns promptly and efficiently to enhance their experience.
- Implement feedback and ensure continual improvement in customer service standards.
Staff Supervision and Training:
- Supervise, mentor, and lead F&B staff, ensuring that they adhere to company standards and policies.
- Assist in training staff on customer service, safety regulations, and food handling procedures.
- Create and maintain staff schedules, ensuring proper staffing levels for peak periods.
Financial Management:
- Assist in budgeting, forecasting, and maintaining cost controls for the F&B department.
- Track sales and revenue goals, ensuring the department meets its financial objectives.
- Monitor wastage, portion control, and staff productivity to maintain cost-effectiveness.
Health & Safety Compliance:
- Ensure compliance with food safety regulations, health and safety standards, and all local laws.
- Conduct regular inspections of kitchen, bar, and dining areas to ensure cleanliness and hygiene standards are met.
- Maintain and monitor health and safety records.
Marketing and Promotion:
- Assist in creating and implementing marketing strategies to promote F&B offerings.
- Ensure proper execution of promotional events and activities.
- Monitor customer feedback to enhance menu offerings and introduce new products.
KEY REQUIREMENT SKILLS AND QUALIFICATION
- Degree in Hospitality Management or a related field
- Previous experience in a supervisory or managerial role within food and beverage operations, preferably in a hotel or similar hospitality setting
- Strong leadership and team management skills
- Excellent communication and interpersonal skills
- Ability to manage and multitask in a fast-paced environment
HOW TO APPLY
- If you meet the above qualifications, skills and experience share CV on
- Interviews will be carried out on a rolling basis until the position is filled.
Only the shortlisted candidates will be contacted.