SALES COORDINATORS

DUTIES AND RESPONSIBILITIES

Supervision of Field Sales Representatives:

• Lead, manage, and support a team of field sales reps to ensure effective implementation of sales strategies.
• Provide regular coaching, mentoring, and feedback to field sales reps to improve performance and achieve targets.
• Conduct regular one-on-one meetings with field sales reps to review progress, address challenges, and discuss solutions.
• Ensure that sales reps are adhering to company policies, procedures, and standards while on the field.

 Sales Target Achievement:

• Set and monitor monthly, quarterly, and annual sales targets for the team and individual field sales reps.
• Drive the team towards achieving and exceeding sales targets through consistent motivation and performance tracking.
• Work with sales reps to identify potential customers, new business opportunities, and ways to improve sales productivity in the assigned regions.

Revenue Generation & Business Growth:

• Develop and execute strategies to increase revenue and market share within your designated region.
• Identify and target key growth areas through customer acquisition, product diversification, and expanding the customer base.
• Foster strong business relationships with existing customers to encourage repeat business and generate additional revenue opportunities.
• Work closely with marketing and product teams to ensure the right product offerings are available to meet customer needs.

Sales Planning & Strategy Development:

• Collaborate with management to develop sales plans and strategies tailored to the local market, customer preferences, and product offerings.
• Regularly evaluate the sales strategies, track performance, and adjust plans as necessary to maximize sales opportunities.
• Identify and address gaps in sales processes or customer service that could hinder the achievement of targets.

Performance Monitoring & Reporting:

• Implement a system for tracking and reporting the sales performance of field reps, including key performance indicators (KPIs) like revenue, customer acquisition, and retention rates.
• Prepare weekly, monthly, and quarterly sales reports detailing performance, insights, challenges, and strategies for improvement.
• Analyze sales data to forecast future sales trends, helping the management team make data-driven decisions.

Market Research & Competitive Analysis:

• Conduct regular market research to stay informed about industry trends, competitor activities, and customer preferences.
• Monitor and analyze competitor products, pricing, and promotional strategies to ensure the company remains competitive in the market.
• Adapt and implement competitive strategies to maintain a strong market position and differentiate our brand.

Customer Relationship Management:

• Build long-term relationships with key clients and customers, ensuring high levels of customer satisfaction.
• Handle customer complaints and feedback effectively, ensuring resolutions are provided promptly to maintain positive customer relationships.
• Continuously follow up with customers to ensure they receive excellent service and identify new sales opportunities.

Coordination with Internal Teams:

• Work closely with the logistics, supply chain, and operations teams to ensure timely product delivery and fulfillment of customer orders.
• Coordinate with marketing teams to ensure promotional campaigns, discounts, and incentives are communicated effectively to field reps and customers.
• Collaborate with product teams to stay up-to-date with new product launches, features, or updates, ensuring the sales team is well-prepared.

Sales Training & Development:

• Organize and lead training sessions for field sales reps to enhance their product knowledge, sales techniques, and customer service skills.
• Ensure the sales team is up-to-date with the latest product information, pricing, and industry trends.
• Provide ongoing development opportunities for the sales team, helping them to grow professionally and advance within the company.

Operational Support & Administration:

• Assist in administrative tasks such as maintaining accurate sales records, tracking inventory levels, and managing customer accounts.
• Ensure all sales transactions and activities are accurately documented and processed in the company's CRM or sales system.
• Manage the preparation of sales materials, including proposals, presentations, and promotional materials.

Reporting to Management:

• Regularly report to senior management on sales activities, challenges, and successes.
• Participate in strategic planning meetings to align sales strategies with company goals.
• Provide recommendations for improving sales processes, enhancing team performance, and achieving business objectives.

KEY REQUIREMENT SKILLS AND QUALIFICATION

• Degree or diploma in Business, Sales, Marketing, or related field.
• Previous experience (2+ years) in FMCG or E-commerce sales, with a proven ability to achieve and exceed sales targets.
• Experience in managing or leading a sales team is highly desirable.
• Knowledge of the local market in the assigned locations.
• Ability to work independently and take initiative.

HOW TO APPLY

• If you meet the above qualifications, skills and experience press the Apply button.
• Interviews will be carried out on a rolling basis until the position is filled.
• Only the shortlisted candidates will be contacted.

APPLY