JOB TITLE

 

SALES ADMIN/ORDER CLERK

NATURE OF JOB

FULL TIME

INDUSTRY

FMCG

SALARY

KSHS.25,000-30,000

JOB LOCATION

KIKUYU

 

DUTIES AND RESPONSIBILITIES

Order Processing & Documentation

  • Review, verify, and confirm orders received from the sales team or customers.
  • Generate accurate Order Confirmation Documents and share them with internal departments such as production, logistics, warehouse, and finance.
  • Ensure all orders are entered into the ERP/system accurately and in a timely manner.
  • Track order status and ensure smooth flow from receipt to delivery.

Sales Support

  • Provide administrative support to the sales team, including preparing quotations, proforma invoices, and customer documentation.
  • Assist in coordinating customer deliveries and dispatch schedules with the logistics team.
  • Respond to customer inquiries regarding order status, product availability, and delivery timelines.
  • Maintain updated customer and product information in internal systems.

Inventory & Coordination

  • Liaise with the warehouse to confirm stock levels and product availability before order confirmation.
  • Flag any stock shortages or order discrepancies to relevant teams.
  • Coordinate with production on special or bulk orders requiring lead time adjustments.

Reporting & Record Keeping

  • Maintain accurate and up-to-date records of orders, dispatches, and customer documentation.
  • Generate weekly and monthly sales/order reports for management review.
  • Track and highlight delays, bottlenecks, or operational issues that may impact order fulfillment.

KEY REQUIREMENT SKILLS AND QUALIFICATION

  • Diploma or Degree in Business Administration, Sales & Marketing, Supply Chain, or a related field
  • Minimum 2 years’ experience in sales support, order processing, or a similar administrative role—preferably in an FMCG or fast-paced environment
  • Proficiency in MS Office (Excel, Word, Outlook); experience with ERP or sales systems is an added advantage
  • Strong attention to detail, accuracy, and organizational skills
  • Excellent communication and interpersonal skills

 

HOW TO APPLY

  • If you meet the above qualifications, skills and experience share CV on This email address is being protected from spambots. You need JavaScript enabled to view it.
  • Interviews will be carried out on a rolling basis until the position is filled.
  • Only the shortlisted candidates will be contacted.