JOB TITLE

 

LOANS (RELATIONSHIP) OFFICER

NATURE OF JOB

FULL TIME

INDUSTRY

 

SALARY

KSHS. 20,000 -25,000 PLUS INCENTIVES

JOB LOCATION

LUANDA & KAPENGURIA, WESTERN KENYA

 

DUTIES AND RESPONSIBILITIES

  • Build and nurture strong, trusting relationships with clients.
  • Conduct regular follow-ups to assess client satisfaction and address any concerns.
  • Identify opportunities to offer additional services that meet clients' financial needs.
  • Gather and verify necessary documentation from clients for loan applications.
  • Conduct thorough assessments of clients’ creditworthiness and repayment capacity.
  • Prepare loan proposals and present them to the credit committee for approval.
  • Actively seek out new clients through community outreach, networking events, and referrals.
  • Conduct presentations and workshops to promote financial literacy and loan products.
  • Monitor market trends and competitor offerings to identify opportunities for growth.
  • Provide clients with insights on financial products and services that align with their goals.
  • Educate clients about the implications of borrowing and the importance of timely repayments.
  • Assist clients in developing personal financial plans that enhance their financial stability.
  • Ensure adherence to all organizational policies, regulatory guidelines, and lending standards.
  • Maintain accurate records of client interactions, loan applications, and transactions.
  • Conduct regular audits of loan files to ensure compliance and risk management.
  • Prepare comprehensive reports detailing loan performance, client feedback, and market dynamics.
  • Present findings to management to inform strategic decision-making.
  • Track personal performance metrics and contribute to overall team objectives.

KEY REQUIREMENT SKILLS AND QUALIFICATION

  • Degree or Diploma in any field.
  • Minimum of 2 years of experience as a Loans or Relationship Officer in a Sacco, Microfinance Institution (MFI), or Bank.
  • Proven track record of meeting or exceeding loan targets.
  • Strong interpersonal and communication skills to build rapport with clients.
  • Proficiency in financial analysis and understanding of credit policies.

HOW TO APPLY

  • If you meet the above qualifications, skills and experience send CV to This email address is being protected from spambots. You need JavaScript enabled to view it.
  • Interviews will be carried out on a rolling basis until the position is filled.
  • Only the shortlisted candidates will be contacted.