JOB TITLE

 

FOOD & BEVERAGE SUPERVISOR

NATURE OF JOB

FULL TIME

INDUSTRY

HOSPITALITY

SALARY

KSHS. 35,000

JOB LOCATION

ISIOLO

 

JOB SUMMARY

The F&B Supervisor shall be responsible for overseeing the food and beverage operations, ensuring that our guests receive outstanding service while maintaining the highest standards of quality and efficiency.

 

DUTIES AND RESPONSIBILITIES

  • Create and manage staff schedules to ensure optimal coverage during busy periods while considering employee availability and labor laws.
  • Monitor staff attendance and performance, adjusting schedules as necessary to maintain service levels.
  • Oversee the reservation process, ensuring accuracy and timely communication with guests.
  • Greet guests upon arrival and throughout their dining experience, addressing any inquiries or special requests.
  • Effectively handle and resolve customer complaints or issues, ensuring a satisfactory resolution and maintaining a positive guest experience.
  • Recruit, train, and develop food and beverage staff, fostering a positive and productive work environment.
  • Monitor daily operations in food and beverage service areas, ensuring compliance with hotel standards and operational procedures.
  • Collaborate with the culinary team on menu planning, pricing strategies, and food presentation to enhance guest satisfaction.
  • Conduct regular inspections of dining areas, kitchens, and storage facilities to ensure cleanliness and adherence to health and safety regulations.
  • Oversee inventory control processes, including ordering, receiving, and managing stock levels to minimize waste and ensure product availability.
  • Conduct regular inventory audits and assist with budgeting to maintain profitability in the food and beverage department.
  • Ensure all food and beverage operations comply with local health and safety regulations, including food handling, sanitation, and workplace safety.
  • Implement and monitor health and safety training programs for staff to promote a safe working environment.

 

 

KEY REQUIREMENT SKILLS AND QUALIFICATION

  • Degree or Diploma in Hospitality Management, Food & Beverage Management, Culinary Arts, or a related field.
  • 2-4 years of relevant experience in a supervisory or managerial role within the food and beverage industry, preferably in a hotel or restaurant setting.
  • Strong leadership and interpersonal skills, with the ability to motivate and manage a diverse team.
  • Excellent organizational and multitasking abilities, with a keen attention to detail.
  • Proficient in conflict resolution and problem-solving, particularly in high-pressure situations.
  • Familiarity with food and beverage management software and point-of-sale systems is an advantage.
  • Strong communication skills, both verbal and written.

 

HOW TO APPLY

  • If you meet the above qualifications, skills and experience send CV to This email address is being protected from spambots. You need JavaScript enabled to view it.
  • Interviews will be carried out on a rolling basis until the position is filled.
  • Only the shortlisted candidates will be contacted.