JOB TITLE |
CASHIER |
NATURE OF JOB |
FULL TIME |
INDUSTRY |
BEAUTY |
SALARY |
KSHS.35,000 |
JOB LOCATION |
NAIROBI |
DUTIES AND RESPONSIBILITIES
Customer Interaction and Service Excellence
- Greet customers warmly upon arrival and create a friendly and welcoming atmosphere.
- Respond to customer inquiries, resolve complaints promptly, and provide assistance in a courteous and professional manner.
- Guide customers on products, services, or promotions to enhance their shopping experience.
Transaction Processing
- Accurately handle cash, mobile money (e.g., M-Pesa), credit/debit card payments, and voucher transactions.
- Operate the Point of Sale (POS) system efficiently to scan items, process sales, and issue receipts.
- Ensure all sales transactions are recorded correctly and any price discrepancies are flagged and resolved.
Cash Handling and Reconciliation
- Open and close the till/register at the beginning and end of each shift, ensuring accurate float management.
- Count, reconcile, and document cash in the drawer to match sales records daily.
- Safely store cash and submit collections to the accounts/finance department or designated custodian.
Record Keeping and Reporting
- Maintain accurate records of daily transactions, receipts, refunds, and other financial data.
- Assist in preparing daily sales summaries and hand over relevant reports to the supervisor or accountant.
- Flag and report any discrepancies or suspicious transactions immediately for investigation.
Compliance and Policy Adherence
- Follow all company procedures for handling cash, customer service, and transaction documentation.
- Adhere to health, safety, and cleanliness standards, ensuring the cashier area is always neat and tidy.
- Ensure secure handling of confidential customer and company information.
Inventory and Stock Support
- Monitor and report low stock items or fast-moving goods to supervisors for timely restocking.
- Participate in periodic stock counts and help with labeling or arranging items when required.
- Inform customers of stock availability or delays in service where applicable.
Collaboration and Teamwork
- Work closely with sales staff, supervisors, and other team members to ensure seamless customer service.
- Support colleagues during peak hours, promotions, or special events.
- Attend briefings, training sessions, or meetings as scheduled by management.
Upholding Professional Image
- Maintain a high standard of personal hygiene and professional grooming.
- Represent the company positively at all times through behavior, communication, and appearance.
- Handle customer information with discretion, maintaining privacy and trust.
KEY REQUIREMENT SKILLS AND QUALIFICATION
- Diploma or Degree in Business Administration, Accounting, Finance, or a related field
- At least 1-2 years of proven experience in a cashier or similar role
- Proficiency in operating POS systems and handling various forms of payment
- Basic understanding of accounting principles is a strong advantage
- Muslim ladies are encouraged to apply
HOW TO APPLY
- If you meet the above qualifications, skills and experience share CV on
This email address is being protected from spambots. You need JavaScript enabled to view it. - Interviews will be carried out on a rolling basis until the position is filled.
- Only the shortlisted candidates will be contacted.