JOB TITLE

 

BRANCH MANAGER

NATURE OF JOB

FULL TIME

INDUSTRY

FINANCIAL SERVICES

SALARY

KSHS. 100,000-120,000

JOB LOCATION

THIKA ROAD

 

DUTIES AND RESPONSIBILITIES

  1. Branch Operations Management
  • Oversee all operational activities of the branch to ensure efficiency, compliance, and service excellence.
  • Monitor and manage cash flow, ensuring liquidity to meet branch demands.
  • Implement branch-level strategies in alignment with overall company goals.
  • Ensure proper management of physical assets, including branch premises, cash vaults, and equipment.
  • Maintain up-to-date knowledge of industry trends and adjust branch operations accordingly to remain competitive.
  1. Loan Portfolio and Credit Risk Management
  • Manage the branch's loan portfolio, ensuring sustainable growth while maintaining a healthy credit profile.
  • Assess and approve loan applications within assigned limits and escalate larger cases as needed.
  • Conduct regular reviews and monitoring of loan accounts to identify and mitigate credit risks.
  • Collaborate with the collections team to reduce non-performing loans and ensure timely recovery of outstanding debts.
  • Provide input on product development to align lending offerings with market needs.
  1. Business Development and Customer Engagement
  • Identify, develop, and pursue new business opportunities to expand the branch’s customer base and product offerings.
  • Engage in community outreach programs to enhance brand visibility and drive customer acquisition.
  • Maintain strong relationships with existing clients to foster loyalty and ensure continued business growth.
  • Monitor market trends and competitor activities to inform sales strategies and improve branch performance.
  • Develop and implement strategies to achieve branch sales targets and financial KPIs.
  1. Team Leadership and Performance Management
  • Lead, coach, and mentor branch staff to ensure optimal performance and professional growth.
  • Set performance targets for staff members and monitor progress through regular performance reviews.
  • Foster a positive work environment that encourages collaboration and innovation.
  • Manage the recruitment, onboarding, and training of new employees at the branch.
  • Resolve internal conflicts and provide guidance on performance improvement where necessary.
  1. Compliance, Reporting, and Risk Management
  • Ensure strict compliance with internal policies, procedures, and regulatory requirements.
  • Maintain accurate records for all transactions and ensure timely submission of required reports to senior management.
  • Monitor and manage operational risks, including security, fraud, and cash management risks.
  • Conduct regular internal audits to identify potential issues and recommend corrective actions.
  • Liaise with auditors, regulators, and other external stakeholders when required.

 

KEY REQUIREMENT SKILLS AND QUALIFICATION

  • Degree in Business Administration, Finance, Economics, or a related field.
  • Minimum of 5 years’ experience working in a banking institution or a related financial industry.
  • Proven ability to manage loan portfolios and reduce credit risks.
  • Strong leadership and people management skills.
  • Exceptional communication and problem-solving abilities.
  • Must be available to start within a short period.

 

HOW TO APPLY

  • If you meet the above qualifications, skills and experience send CV to This email address is being protected from spambots. You need JavaScript enabled to view it.
  • Interviews will be carried out on a rolling basis until the position is filled.
  • Only the shortlisted candidates will be contacted.