AIR BNB SUPERVISOR

DUTIES AND RESPONSIBILITIES

• Guest Relations: Ensure a welcoming and comfortable experience for all guests, handling check-ins, check-outs, and addressing any concerns or special requests in a professional and timely manner.
• Supervision & Staff Management: Lead and supervise housekeeping and F&B (Food & Beverage) staff, ensuring tasks are completed efficiently and up to the highest standards of cleanliness and service.
• Quality Control: Monitor the cleanliness and maintenance of the property, conducting regular inspections and ensuring the environment is consistently ready for guest arrivals.
• Operations Management: Oversee the daily operations of the property, ensuring that all systems, including booking, reservations, and guest services, are running smoothly.
• Inventory & Supplies Management: Monitor and manage inventory levels for cleaning supplies, linens, toiletries, and any other consumables needed for guest services.
• Training & Development: Provide on-the-job training for staff, ensuring that everyone adheres to service standards, cleanliness protocols, and safety regulations.
• Budget & Cost Management: Assist in managing the operational budget, keeping track of expenses, and identifying areas for cost optimization while maintaining high-quality services.
• Health & Safety: Ensure the property complies with all safety regulations, including fire safety, first aid, and emergency procedures, as well as maintaining a safe environment for guests and staff.
• Guest Reviews & Feedback: Collect and review guest feedback, taking necessary actions to address any complaints or suggestions to improve service quality.

KEY REQUIREMENT SKILLS AND QUALIFICATION

• Diploma in Hospitality Management or related field
• Minimum of 2 years’ experience as a Housekeeping Supervisor or Food & Beverage Supervisor in the hospitality industry
• Strong leadership and team management abilities
• Excellent communication and interpersonal skills
• Ability to work under minimal supervision
• Exceptional attention to detail and organizational skills

HOW TO APPLY

• If you meet the above qualifications, skills and experience share CV on

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• Interviews will be carried out on a rolling basis until the position is filled.
• Only the shortlisted candidates will be contacted.