DUTIES AND RESPONSIBILITIES

·       Day to day communication with customers

·       Processing product orders from customers

·       Receiving orders on phone

·       Telesales and closing business on phone

·       Coordinating customer’s orders for delivery

·       Working closely with sales team, delivery team and the warehouse

·       Processing invoices for all sales transactions

·       Checking prices and contracts are up to date.

·       Reporting monthly sales results to the sales team.

·       Supporting the sales force with general operations to help reach the team’s objectives.

·       Taking phone calls from customers.

·       Communicating internally important feedback from customers.

·       Processing staff timesheets

·       Other office admin duties

·       Dealing with and responding to emails.

KEY REQUIREMENTS AND SKILLS

• Degree/ Diploma in Sales & Marketing/ Business Management or relevant field.
• 2-3 years’ experience as a  Sales Administrator, customer service or call center agent in a busy manufacturing or FMCG environment
• Thorough knowledge of the Kenyan FMCG market
• Advanced Computer proficiency and analytical skills
• Strong interpersonal and leadership skills.
• Planning, coordinating and organizing skills.
• Result oriented
• Strong interpersonal and leadership skills
• Excellent verbal and written communication skills
• Ability to multitask and prioritize work
• Attention to detail

HOW TO APPLY

If you meet the above qualifications, skills and experience send CV to This email address is being protected from spambots. You need JavaScript enabled to view it.

Interviews will be carried out on a rolling basis until the position is filled.

Only the shortlisted candidates will be contacted.