SUMMARY

A pharmaceutical company in Nairobi is looking to fill the role of a Front Office Assistant who will also perform telesales duties in the company.

DUTIES AND RESPONSIBILITIES

Front Office Duties

·       Handle all front office duties

·       Attending to telephone calls and transferring them to the respective extensions.

·       Receive clients and visitors and direct them accordingly

·       Filing and retrieval of documents.

·       Ensuring the Admin office is always tidy and well organized.

·       Greet clients and visitors with a positive, helpful attitude

·       Assisting clients in finding their way around the office

·       Doing a variety of administrative tasks including copying, typing, taking notes

·       Provide excellent customer service

·       Scheduling appointments

Telesales Duties

·       Telesales- reaching potential clients through effective telephone marketing

·       Explain the products to customers via telephone

·       Develop creative pitches and propositions and follow up with existing customers

·       Ensure creativity in reaching out new customers

·       Sell the company’s products on phone

·       Sell to random callers and close business

·       Close business and do follow ups

KEY REQUIREMENTS AND SKILLS

• Diploma in Business Management or any other field
• 2-3 years of work experience in front office/ Admin Assistant/Receptionist
• Experience in Telesales or Telemarketing will be an added advantage
• Presentable with excellent customer service skills
• Excellent communication skills
• Good telephone skills
• Outgoing, confident with a knack for closing business
• Good interpersonal skills and a team player

HOW TO APPLY

If you meet the above qualifications, skills and experience send CV to This email address is being protected from spambots. You need JavaScript enabled to view it.

Interviews will be carried out on a rolling basis until the position is filled.

Only the shortlisted candidates will be contacted.