JOB SUMMARY

The Housekeeper will be responsible for maintaining the cleanliness and overall appearance of guest rooms and public areas of the hotel. The ideal candidate will have a diploma in Business or Hospitality Management, combined with at least three years of experience in a similar role within a reputable hotel. The role requires a keen eye for detail, strong organizational skills, and the ability to work effectively both independently and as part of a team.

DUTIES AND RESPONSIBILITIES

·         Clean and sanitize guest rooms, including bedrooms, bathrooms, and common areas.

·         Replace linens and towels, ensuring all amenities are replenished.

·         Report any maintenance issues or damages in guest rooms to the maintenance department.

·         Ensure that public areas of the hotel (lobbies, hallways, restrooms) are clean and well-maintained at all times.

·         Monitor and manage the cleanliness of all hotel facilities, including conference rooms and dining areas.

·         Keep track of housekeeping supplies and report shortages or the need for reordering to the supervisor.

·         Ensure all cleaning equipment and materials are used safely and stored properly.

·         Provide exceptional customer service to guests, addressing their requests and concerns promptly and professionally.

·         Maintain a courteous and friendly demeanor while interacting with guests and colleagues.

·         Follow all health and safety regulations and procedures.

·         Ensure compliance with the hotel’s policies and procedures regarding cleanliness and sanitation.

·         Work closely with other housekeeping staff and departments to ensure seamless service delivery.

·         Participate in training and development programs as required.

KEY REQUIREMENT SKILLS AND QUALIFICATION

·         Diploma in Business or Hospitality Management.

·         Minimum of 3 years of experience in a similar housekeeping position within a reputable hotel.

·         Must be physically able to perform the tasks required, including lifting and moving heavy objects.

·         Flexibility to work different shifts, including weekends and holidays, as needed.

·         Excellent knowledge of cleaning techniques, products, and equipment.

·         Strong attention to detail and organizational skills.

·         Ability to work effectively in a fast-paced environment.

·         Good communication and interpersonal skills.

·         Ability to work independently and as part of a team.

HOW TO APPLY

·         If you meet the above qualifications, skills and experience send CV to This email address is being protected from spambots. You need JavaScript enabled to view it.

·         Interviews will be carried out on a rolling basis until the position is filled.

·         Only the shortlisted candidates will be contacted.