JOB SUMMARY

As a Telesales Agent, you will play a crucial role in driving our sales efforts and ensuring a high level of customer satisfaction through effective communication and persuasive sales techniques.

DUTIES AND RESPONSIBILITIES

·         Build and maintain strong relationships with customers through effective communication, understanding their needs, and offering tailored solutions.

·         Conduct outbound sales calls to potential customers from provided leads or databases.

·         Maintain a comprehensive understanding of our products/services to provide accurate information and answer customer queries.

·         Follow up with potential leads and prospects to convert inquiries into sales.

·         Provide regular reports on sales performance, customer feedback, and market trends to the Sales Manager.

·         Accurately record customer interactions, sales, and feedback in our CRM system.

·         Work closely with other team members and departments to ensure a seamless customer experience.

·         Achieve and exceed sales targets and performance metrics as set by the Sales Manager.

KEY REQUIREMENT SKILLS AND QUALIFICATION

·         Diploma in a Business Related Course

·         Minimum of 2 years experience in customer service or sales

·         Excellent verbal communication and interpersonal skills with a persuasive and engaging style.

·         Strong problem-solving skills and the ability to handle objections effectively.

HOW TO APPLY

·         If you meet the above qualifications, skills and experience send CV to This email address is being protected from spambots. You need JavaScript enabled to view it.

·         Interviews will be carried out on a rolling basis until the position is filled.

·         Only the shortlisted candidates will be contacted.