Duties and Responsibilities

·       Team Leadership: Supervise and motivate restaurant staff, including servers, hosts/hostesses, and kitchen staff. Provide guidance, training, and support to ensure a high level of performance and morale.

·       Customer Service: Ensure that all guests receive prompt, friendly, and attentive service. Address any customer concerns or complaints in a professional and timely manner. Strive to exceed customer expectations and create memorable dining experiences.

·       Operations Management: Oversee daily restaurant operations, including opening and closing procedures, staffing schedules, and inventory management. Monitor food quality, portion sizes, and presentation to maintain consistency and meet company standards.

·       Health and Safety Compliance: Ensure compliance with all health, safety, and sanitation regulations. Conduct regular inspections of the restaurant premises to identify and address any potential hazards or cleanliness issues.

·       Financial Management: Assist in managing restaurant budgets and controlling costs. Monitor sales performance, analyze financial reports, and implement strategies to maximize profitability and efficiency.

·       Training and Development: Train new hires on restaurant policies, procedures, and customer service standards. Provide ongoing training and coaching to staff to enhance their skills and knowledge.

·       Communication: Foster a positive and collaborative work environment through effective communication with staff and management. Relay important information, updates, and feedback between front-of-house and back-of-house teams.

Key Requirements Skills, experience and qualification

·       Diploma or equivalent in hospitality management.

·       Proven experience as a restaurant supervisor or similar role, with at least 3 years of experience in the hospitality industry.

·       Strong leadership and interpersonal skills, with the ability to motivate and inspire a diverse team.

·       Excellent customer service skills and a genuine passion for hospitality.

·       Knowledge of food and beverage operations, including menu items, ingredients, and preparation methods.

·       Familiarity with POS systems and restaurant management software.

HOW TO APPLY

• If you meet the above qualifications, skills and experience send CV urgently to This email address is being protected from spambots. You need JavaScript enabled to view it. quoting the job title as the subject line on your email
• Interviews will be conducted on a rolling basis until the position is filled.
• Only the shortlisted candidates will be contacted.