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SPA/SALON MANAGER

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Location: Nakuru

Nature of Job: Full time

Salary: 60K-70K

Summary

A person well versed in managing all operations of Spa & Salon. Must have experience in the same industry and position for at least 5 years or more. Age group: 30 yrs to 40 yrs. Experience of setting up a Spa & Salon will be added advantage.

Duties

  • Inform staff of job responsibilities, performance expectations, client service standards and guidelines

  • Increase profitability by ensuring increased clientele base

  • To ensure that guests receive high quality services

  • Plan or direct spa services and programs

  • Train staff in the use or sale of products, programs, or activities.

  • Assess employee performance and suggest ways to improve work.

  • Check spa equipment to ensure proper functioning

  • Coordinate facility schedules to maximize usage and efficiency

  • Develop staff service or retail goals and guide staff in goal achievement

  • Establish spa budgets and financial goals

  • Respond to customer inquiries or complaints

Key Requirements

  • Degree/ Diploma in  a relevant field

  • 5 years’ experience as spa/salon manager in a busy environment

  • Experience of setting up a Spa & Salon will be added advantage

  • Team management, leadership & team player

  • Effective management: delivering profitability to the business

  • Creative: Different strategies of attracting customers

  • Thorough and initiative

  • Excellent communication and interpersonal skills

Apply with CV to This email address is being protected from spambots. You need JavaScript enabled to view it.

Only the shortlisted candidates will be contacted

 

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