Duties and Responsibilities

·       Provide leadership and direction to department managers and supervisors, fostering a collaborative and high-performance work environment.

·       Develop and implement operational policies, procedures, and performance standards to achieve organizational goals and objectives.

·       Monitor and evaluate departmental performance, productivity, and efficiency, identifying areas for improvement and implementing corrective actions as needed.

·       Coordinate workflow and resources across departments to ensure timely completion of tasks and projects within budget and timeline constraints.

·       Oversee recruitment, hiring, training, and development of staff, providing guidance, coaching, and support to promote professional growth and performance excellence.

·       Conduct regular performance reviews and goal-setting meetings with direct reports, providing feedback, recognition, and opportunities for advancement.

·       Manage employee scheduling, timekeeping, and attendance tracking, ensuring adequate staffing levels and compliance with labor laws and regulations.

·       Collaborate with senior management to develop and execute strategic plans, budgets, and business initiatives to drive growth and profitability.

·       Foster positive relationships with clients, vendors, and stakeholders, addressing concerns and resolving issues to maintain customer satisfaction and loyalty.

·       Stay informed about industry trends, regulatory changes, and best practices, and recommend strategies to enhance operational efficiency, quality, and compliance.

Key Requirements Skills, experience and qualification

·       Degree / Diploma in Business Administration, Management, or a related .

·       Proven experience in a supervisory or managerial role, with a track record of success in overseeing multiple departments or functional areas.

·       Strong leadership and interpersonal skills, with the ability to inspire and motivate teams to achieve goals and objectives.

·       Excellent communication skills, both verbal and written, with the ability to effectively convey information, ideas, and instructions to diverse audiences.

·       Strategic thinking and problem-solving abilities, with the capacity to analyze complex issues, develop solutions, and make informed decisions.

·       Solid understanding of business operations, financial principles, and performance metrics, with the ability to interpret data and drive results.

·       Proficiency in project management tools and software, such as Microsoft Project or Asana, to manage multiple projects and priorities.

·       Ability to adapt to changing priorities and thrive in a fast-paced, dynamic environment.

·       Commitment to fostering a culture of continuous improvement, innovation, and excellence.

·       Strong work ethic, integrity, and professionalism, with a commitment to upholding ethical standards and promoting a positive work culture.

HOW TO APPLY

• If you meet the above qualifications, skills and experience send CV urgently to This email address is being protected from spambots. You need JavaScript enabled to view it. quoting the job title as the subject line on your email
• Interviews will be conducted on a rolling basis until the position is filled.
• Only the shortlisted candidates will be contacted.